Privacy
Policy.

ZontaHuxter Ltd (“ZontaHuxter”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us about a project, or otherwise communicate with us through the website.

1. Who we are

ZontaHuxter Ltd is a London-based design and build studio specialising in architecture, interiors, bespoke joinery and construction.

Company: ZontaHuxter Ltd
Company number: 15352501
Email: studio@zontahuxter.com
Telephone: +44 7517 275445

For the purposes of applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018, ZontaHuxter Ltd is the data controller of personal information collected through this website.

2. Information we collect

When you contact us through our website, we may collect information such as:

• your name;
• your email address;
• your property location;
• information about your property or proposed project;
• any other information you choose to include in your enquiry.

We may also receive technical information about your visit to our website, such as your IP address, browser type, device information and information about how you interact with the website, depending on the technologies and services used by the website.

3. How we use your information

We may use your information to:

• respond to enquiries and requests;
• discuss potential design, architecture, construction or development projects;
• assess whether our services may be suitable for your requirements;
• communicate with you regarding a project or enquiry;
• maintain records of our communications;
• operate, maintain and improve our website;
• protect the security and integrity of our website and services; and
• comply with applicable legal and regulatory obligations.

We will only use your personal information for purposes that are compatible with the reason it was originally collected, or where otherwise permitted by applicable law.

4. Lawful basis for processing

Depending on the circumstances, we may process your personal information on one or more of the following lawful bases:

• Legitimate interests — where processing is necessary for us to respond to enquiries, communicate with prospective clients, operate our business and protect our website and services, provided that our interests do not override your fundamental rights and freedoms.
• Contract or steps prior to entering into a contract — where processing is necessary to discuss, prepare for or enter into a potential contract for our services.
• Legal obligation — where we are required to process information to comply with a legal or regulatory requirement.
• Consent — where we are required to obtain your consent, for example for certain non-essential cookies or similar technologies.

5. Sharing your information

We do not sell your personal information.

We may share personal information with trusted third-party service providers where this is necessary to operate our website, communicate with you, provide our services or comply with legal obligations.

Depending on how our website and business systems are operated, these providers may include website hosting providers, email providers, form-processing services, IT providers, professional advisers and other suppliers supporting our business.

Where we use third parties to process personal information on our behalf, we take appropriate steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law, regulation, court order or a competent authority.

6. International transfers

Some of the service providers we use may process information outside the United Kingdom.

Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that your information receives an appropriate level of protection under applicable data protection law.

7. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to respond to enquiries, manage prospective or existing client relationships, maintain appropriate business records and comply with legal obligations.

The appropriate retention period may vary depending on the nature of the information and our relationship with you.

8. Cookies and similar technologies

Our website may use cookies and similar technologies.

Some technologies may be necessary for the website to operate, maintain security or provide functionality you have requested. Google Analytics is used when you visit the website, so we can understand how it is used.

For further information about the technologies used on this website and how you can manage your choices, please refer to our Cookie Policy.

9. Your rights

Under applicable data protection law, you may have rights including:

• the right to request access to personal information we hold about you;
• the right to request correction of inaccurate or incomplete information;
• the right to request deletion of your personal information in certain circumstances;
• the right to request restriction of processing in certain circumstances;
• the right to object to certain processing;
• the right to data portability in certain circumstances; and
• where processing is based on consent, the right to withdraw that consent.

These rights are subject to certain legal conditions and exemptions.

To exercise your rights, please contact us using the details below.

10. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Third-party websites

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content or security of those websites. We recommend reviewing the privacy information of any third-party website you visit.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology or legal requirements.

The latest version will always be published on this page, together with the date it was last updated.

13. Contact

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

ZontaHuxter Ltd
Email: studio@zontahuxter.com
Telephone: +44 7517 275445

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe that your personal information has been handled unlawfully.

Further information about the ICO and how to make a complaint is available at the ICO’s website.